Insight

HIMACHAL PRADESH GRAMIN BANK

(Govt. of India Undertaking)

Sponsored by: Punjab National Bank

Privacy Policy - HPGB INSIGHT

Himachal Pradesh Gramin Bank ("we", "our", "us") recognizes your need for privacy and security while using our mobile application ("Insight") and website https://www.hpgbnet.in.

Privacy Commitment

We are committed to protecting your privacy. This Privacy Policy explains our information practices and the choices you can make regarding the collection and use of your data.

Scope

This policy applies to all users of the HPGB Insight mobile application and website. By using the app, you agree to the terms outlined here.

Definitions

  • Website: https://www.hpgbnet.in
  • Application: HPGB Insight mobile application
  • User: Bank employees or authorized users of the Insight app
  • Personal Information: Information provided by the user while accessing our services

Information We Collect

We collect only the information necessary to provide services through the app, including but not limited to:

  • User-selected files for upload
  • Files downloaded from authorized sources
  • Device information required for app functionality

We do not collect sensitive personal data such as financial details, passwords, or biometric information through the app.

Why We Collect Information

The information collected is used to provide app functionality, fulfill legal obligations, improve our services, and enhance user experience.

Data Collection, Usage, and Sharing

The Insight app may transmit limited user data off-device for the following functionalities:

  • Loading third-party web content via WebView
  • Downloading files requested by the user
  • Uploading files or images selected by the user
  • Fetching images from remote servers

We do not sell or share your data with third parties. Data may be shared only to:

  • Comply with legal requirements
  • Authorized service providers supporting app operations
  • Protect the rights, property, or safety of the bank or its users

Third-Party SDKs and Libraries

The app uses third-party SDKs and libraries to enable features like file downloads, network communication, crash reporting, and image selection. These SDKs may process user-initiated data transmissions essential for app functionality.

Data Retention and Deletion

We retain user data only as long as required for operational or legal purposes. Users can request data deletion by contacting us at contacthpgb@hpgbank.co.in.

Security Measures

We use encryption and secure transmission methods wherever applicable to protect user data. However, no data transmission over the internet is completely secure. Users transmit data at their own risk.

Cookies

Our app uses a WebView to display website content. The website may use cookies to maintain sessions or improve user experience. These cookies are managed by the website and not shared by by the app.

Children's Privacy

The app is not intended for individuals under the age of 18. We do not knowingly collect data from children.

Third-Party Websites

This policy does not apply to third-party websites linked within the app. Users should review the privacy policies of those sites independently.

Policy Updates

We may update this policy periodically. Continued use of the app indicates acceptance of any changes. Please review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

  • Email: contacthpgb@hpgbank.co.in
  • Address: Chief IT, Information Technology Division, Himachal Pradesh Gramin Bank, Head Office: Jail Road, Mandi, Himachal Pradesh 175001, India